Product Code: AB-6012
To return a product, you shall call or email us at the given customer service contact details along with your:
You would have to fill a return form and the shipping charges will be paid by the customer (subject to the case).
The product should be returned within seven days after it is received. After seven days, Shop N Go won’t be liable for any refunds.
In case of wrong delivery of a product, Shop N Go will provide you with free pick up service. Note that in this case, if the packaging of a product is removed, we won’t be changing the product nor we will refund any amount for that.
If the packaging of a product is removed and the customer finds it defective, he is liable of requesting of return within 5 days.
If the quality control team finds the product error-free, the product will be returned to the sender.
If the quality control finds the claim valid, the product will be exchanged or customer will get a refund as per the policy.
The quality control department may take up to 5 working days (from the date we receive the product) to thoroughly check the received product. You will be notified as soon as our product inspection gets completed.
As a refund, you can either claim a store credit/Refund Voucher of the amount you had paid for your returned item or you could ask for a complete cash refund. In case of a store credit/voucher, you can use the store credit/voucher for a new purchase on the website subtracting that amount from the new total. In case of a cash refund, the refund based on the amount will be refunded via an online bank transfer into your bank account.
In case of credit card payments, a refund can be claimed either as a refund voucher or store credit. The breakdown of the number of days in case of a refund is:
Note that we (Shop N Go) do not offer a warranty. However, the product supplier could offer and entertain warrant claims.
Products that are covered under warranty have the warranty claim mentioned in their description.
All warranty claims are entertained at the vendor’s end and Shop N Go has no attachment to these claims nor with the warranty policies.
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Once order is delivered to your friend. The amount will be credited into your account. You can use the cash reward for buying anything from us.
We offer Cash Rewards for Refers to Friends. If you wish to claim, you need to register. If you are already registered then use your registered email.
NOTE: If you are not registered, we will register you and your username and password will be emailed to you shortly.